1. Pricing information:

All prices include V.A.T. at 17.5% and any surcharge is included in the price you see.
Delivery to UK locations include a £7.99 Flat delivery charge.
Shipping to other European countries include a £50 delivery charge.
Shipping to the US includes a £80 delivery charge.
Shipping to countries in the rest of the world includes a £100 delivery charge.
If the delivery charge does not cover the delivery costs we will notify you and you can cancel your order or pay the additional costs.

2. Order confirmation and order validation:

We will confirm your order either by e-mail or by telephone. Order confirmation is normally sent after we have validated credit/debit card details and received authorisation from the card issuers - Please note that this process can take up to 24 Hours.

3. Payment:

We accept payment by most major credit or debit cards including Visa, Mastercard, Switch, Solo and Delta cards. We are however unable to process orders placed using Electron or American Express cards. Payment will be debited to your account upon despatch of your order. Alternatively we can accept cheques made payable to ""A to Z Motor Spares"" and sent to the following address:- A to Z Motor Spares , 2 Dewsbury Road , Westgate , Wakefield , WF2 9BS .

4. Delivery of goods:

We will endeavour to deliver your order to you within 3-5 working days, providing the goods are in stock (Unless a longer delivery period is clearly stated on the specific product page). ? If we are not able to meet this deadline, we will contact you within 5 days of receipt of your order to arrange an alternative delivery date. However, if this is not acceptable to you, we will offer you the choice of cancellation or a refund.
Please note that deliveries to N.Ireland, Isle of Man , Isles of Scilly, The Highlands and Islands of Scotland can take longer than 3-5 days to deliver - Please ask if express delivery is required.

5. Complaints and queries:

We always try to offer a first-class level of service. If you are not happy with any aspect of our service or if you have any queries or comments then please let us know. You can contact us by e-mailing sales@azmotors.co.uk, telephone on 01924 298625, or write to:- A to Z Motor Spares , 2 Dewsbury Road , Westgate , Wakefield , WF2 9BS.

6. Returns/Refund policy:

There are certain circumstances where we will authorise return of parts ie when the parts are faulty or have been incorrectly supplied. Under no circumstances do we take any parts that have been ordered incorrectly or are no longer needed etc etc. WE RECOMMEND THAT ALL CUSTOMERS CHECK WHAT THEY ARE ORDERING BEFORE THEY ORDER THEIR PARTS AND TO MAKE SURE THAT THE PARTS ARE REQUIRED.

7. Product information and product images:

Although we endeavour to provide you with the latest product information and to ensure that product images are identical to the items supplied, we cannot always guarantee that this will be the case. Product colours and styles can differ slightly from the published images.

8. Confidentiality of personal details:

Personal details are held confidentially. Please note that we never divulge personal details to any third party and any information supplied is used solely for the purpose originally intended. If you decide that you would like to leave our mailing list, please ask and we will remove all of your details.

9. Suitability of products:

Please note: It is your responsibility to ensure that the item that you have ordered is suitable for your car based on the information that we have published on our website. If you are in any doubt as to the suitability of any product for your vehicle then please contact us for further advice before ordering.

10. That's All There Is To Do To Be A HAPPY SHOPPER !